Return policy

Return Policy

We want you to be happy with your purchase! If you receive a defective product, we’ll help you return it.

Returns for Defective Products:

  • You can return a defective item within 7 days after delivery.
  • The product must be unused and in its original packaging.
  • Contact us right away if you find a defect.

How to Return:

  1. Email us at officialfangarchive@gmail.com to let us know about the defect.
  2. We will send you a return shipping label.
  3. Pack the item and send it back using the label.

Refunds:

  • After we get the defective item and check it, we will give you a full refund to your original payment method.
  • It may take 5-7 business days for the refund to show up.